Developing Technology Partnerships


Welcome to our Support Center

Direct Technology Solutions provides provides a variety of support services to our clients – via telephone, email, remote control and onsite.

Phone Support

(412) 281-8314

Remote Technical Support

Many technical support issues can be resolved via remote control. We can securely connect to your desktop via the Internet and quickly view, diagnose and resolve the question/problem.

Click the button below and enter the information provided by your Direct Technology Solutions Support Engineer.

Remote Technical Support

Client Service Portal- Ticket System

Clients can access our Client Service Portal to create new service tickets, check the status of existing service tickets, and update existing service tickets.

Click the button below to access our ticket system. Enter the username and password provided by your Direct Technology Solutions' Support Engineer.

Enter Client Service Portal

Contact Direct Technology Solutions (DTS)

Call (412) 281-8314 regarding Support today.